Returns & Exchanges
At RocketsShop, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return policy on all unworn items with original tags. Whether you need a different size or a different style, our team is committed to getting you back in the game as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear from sports activity.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned equipment, we will issue a full refund to your original payment method or ship out your new exchange items within 5 business days.