Frequently Asked Questions
Everything you need to know about your RocketsShop gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their gear ready for the next game.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, worn or laundered compression gear cannot be returned.
Do you offer bulk discounts for local sports teams?
Yes! We provide special pricing for team orders of 12 units or more. Please contact our sales team at teams@rocketsshop.com for a custom quote.
How do I know which size of protective gear to buy?
Each product page features a detailed 'Size Guide' button. We recommend measuring your dimensions carefully to ensure maximum safety and performance.
Are your products covered by a performance warranty?
All RocketsShop hardware and equipment come with a 1-year manufacturer warranty against defects. This does not cover standard wear and tear from regular athletic use.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.